Cream City Vapes Service Alerts ALERT:
Cream City Vapes is closely monitoring and following strategies and measures recommended by the CDC and Public Health Departments. Orders may be delayed but we will remain OPEN and ship orders out ASAP.
PLEASE expect a 1-3 business day delay on most orders.
Some orders may have a longer delay, see below for product-specific timelines for anything that is currently taking longer than the 1-3 business days.
For up-to-date information please click this link: https://www.coronavirus.gov/
Our main shipping carriers will also remain OPEN and ship products even to restricted/locked down areas.
These carriers include:
USPS (main carrier) *USPS IS EXPERIENCE EXTRA DELAYS UP TO 1-2 WEEKS AT TIMES, WE HAVE ADDED UPS AS AN UPGRADED SHIPPING OPTION TO ALL ORDERS*
PRODUCT SPECIFIC WAIT TIMES:
All products are currently shipping out within the 1-3 business day period.
Cream City Vapes Specific Updates:
All of our warehouses currently remain open, we expect a 1-3 business day delay on most orders due to decreased workforce at our facilities, and the extra safety/sanitary measures being taken to prevent the spread of COVID-19.
When RECEIVING a package from Cream City Vapes, we recommend wearing protective gloves and sanitizing the packaging before opening. the packages touch a lot of people on the way to the final destination which is out of our control once we hand it off to the shipping carriers. All of our carriers are also following recommended procedures by the CDC and public health departments. While unknown for sure we have seen reports that the virus can spread on surfaces, and can stay on cardboard (almost all packages we ship are in cardboard boxes, or bubble mailer envelopes) for up to 24 hours or more. Make sure to discard the packaging and protective gloves and wash your hands thoroughly and follow suggestions from CDC.
STAY SAFE EVERYONE, OUR THOUGHTS AND PRAYERS ARE WITH YOU ALL AT THIS TIME, WE WILL GET THROUGH THIS TOGETHER.
-Cream City Vapes