Cream City Vapes Service Alerts
ALERT: Cream City Vapes is closely monitoring and following strategies and measures recommended by the CDC and Public Health Departments. Orders may be delayed but we will remain OPEN and ship orders out ASAP.
PLEASE expect a 3-7 business day delay on most orders.
Some orders may have a longer delay, see below for product-specific timelines for anything that is currently taking longer than the 3-7 business days.
For up-to-date information please click this link: https://www.coronavirus.gov/
Our main shipping carriers will also remain OPEN and ship products even to restricted/locked down areas. These carriers include:
USPS (main carrier)
PRODUCT SPECIFIC WAIT TIMES:
Arizer Extreme Q: Shipping 3-4 weeks after your order is placed
Gpen Connect Replacement Tanks: Shipping in 4-6 weeks after your order is placed
PuffCo Peak: Shipping in 1-2 weeks after your order is placed
Dipper Devices: Shipping in 1-2 weeks after your order is placed
Mighty: (Orders after 8/6/2020) Shipping in 4-6 weeks after your order is placed
Volcano Hybrid: Shipping in 1-2 weeks after your order is placed
Cream City Vapes Specific Updates:
All of our warehouses currently remain open, we expect a 3-7 business day delay on most orders due to decreased workforce at our facilities, and the extra safety/sanitary measures being taken to prevent the spread of COVID-19.
When RECEIVING a package from Cream City Vapes, we recommend wearing protective gloves and sanitizing the packaging before opening. the packages touch a lot of people on the way to the final destination which is out of our control once we hand it off to the shipping carriers. All of our carriers are also following recommended procedures by the CDC and public health departments. While unknown for sure we have seen reports that the virus can spread on surfaces, and can stay on cardboard (almost all packages we ship are in cardboard boxes, or bubble mailer envelopes) for up to 24 hours or more. Make sure to discard the packaging and protective gloves and wash your hands thoroughly and follow suggestions from CDC.
STAY SAFE EVERYONE, OUR THOUGHTS AND PRAYERS ARE WITH YOU ALL AT THIS TIME, WE WILL GET THROUGH THIS TOGETHER.
-Cream City Vapes