Privacy & Age Policy for CCV
Age Verification Policy
CCV is committed to ensuring all sales are made only to individuals meeting the legal age (21+) requirement for purchasing our products. We use your name and address to verify your age when you place an order. Typically, this verification is a one-time process, but occasionally, additional information may be required to complete your order. This might include the last four digits of your SSN, your date of birth, or an ID upload.
For compliance with FDA and state tobacco and vapor product sales regulations, CCV uses AgeChecker.Net, a secure online age verification service. AgeChecker.Net, a leader in this field, verifies each order using multiple reliable data sources while prioritizing your privacy and security. Your sensitive information remains confidential and is not shared or accessible.
Failure to comply with these verification procedures will result in order cancellation. We may use third-party age verification systems as required by federal law and ask for identification if necessary. To purchase our products, you must be of legal smoking age in your state and able to use a credit card. In some cases, additional identification may be requested. If the required identification is not provided in a timely manner, your order will be cancelled. Be aware that any fraudulent orders may be reported to local authorities.
What information do we collect?
We collect information when you register on our site, place an order, enter contests or sweepstakes, respond to surveys or emails, or participate in other site features. This includes your name, email address, mailing address, phone number, credit card information, etc. You can also visit our site anonymously. We collect information about gift recipients for order fulfillment, but not for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits.
How do we use your information?
Your information is used to personalize your experience, respond to customer service requests, process transactions, administer contests, promotions, surveys, or other site features. If you opt-in for our email newsletter, you will receive periodic emails. You can opt-out of receiving promotional emails by modifying your preferences in the "My Account" section.
How do we protect visitor information?
We implement various security measures to protect your personal information. This includes securing your personal information behind networks accessible only to those with special access rights, who are required to keep the information confidential. All sensitive/credit information is transmitted via SSL technology and encrypted in our databases.
Do we use “cookies”?
Yes. Cookies are small files that a site transfers to your computer's hard drive through your Web browser that enables the site's systems to recognize your browser and capture and remember certain information. You can choose to have your computer warn you each time a cookie is sent, or you can choose to turn off all cookies through your browser settings. However, turning off cookies may affect the efficiency and functionality of our services.
Do we disclose information to outside parties?
We do not sell, trade, or transfer your personally identifiable information to outside parties without advance notice, except as described below. This excludes CCV, website hosting partners, and others who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential. We may release your information when necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Non-personally identifiable visitor information may be used for marketing, advertising, or other purposes.
Opt-out, removal, or modification of information
Modify your e-mail subscriptions in the "My Account" section. To delete your online account information, sign into "My Account" and remove your shipping and billing addresses & payment information. Note that we may maintain information about individual sales transactions for service and record-keeping purposes.
Our site may include third-party links with separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
Changes to our policy
Questions and feedback
We welcome questions, comments, and concerns about privacy. Please send us feedback on privacy or any other issues.
Online Policy Only
Terms and Conditions
Please also visit our Terms and Conditions section for rules governing the use of our website.